Privacy Policy – Easy Budget Safaris Ltd

Privacy Policy - Easy Budget Safaris Ltd

Our Commitment to Your Privacy

At Easy Budget Safaris Ltd, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect the personal details you share with us when planning and booking your safari adventure.

We guarantee our clients that personal information will remain with us and will not be shared with third parties without the client's explicit approval.

Personal Details We Collect

Our clients share their details with us at the time they inquire about any of our services. These details are essential for us to provide you with the best possible safari experience and to ensure your safety and satisfaction throughout your journey.

Full Name

We collect your full legal name as it appears on your passport for booking and identification purposes.

Highly Protected

Mobile Number

Your contact number allows us to communicate important updates about your safari and for emergency situations.

Highly Protected

Email Address

We use your email to send booking confirmations, itineraries, receipts, and important travel information.

Highly Protected

Booking Details

Information about your safari preferences, travel dates, accommodation choices, and special requirements.

Highly Protected

Secure Communication Channels

We maintain secure communication channels to protect your information. All communications between our staff and clients are handled with the utmost confidentiality.

Important: Kindly note any communication that may be initiated outside our official email or mobile number should be verified by reaching us on our main contact channels.

We use the following secure communication methods:

Official Email

All official correspondence is handled through our secure email system with encryption where possible.

WhatsApp

We use WhatsApp for quick updates and instant communication, maintaining end-to-end encryption.

Phone Calls

Our official mobile numbers are used for direct communication, especially for urgent matters.

Secure Portal

We're developing a secure client portal for all booking documentation and communication.

Data Storage & Documentation

We maintain careful records of all client interactions and transactions to ensure accurate service delivery and for your protection.

Receipts & Booking Documentation

  • Upon confirmed booking with a deposit, our office will issue a receipt containing the client's details.
  • A digital copy of this receipt will be shared with our client via email immediately.
  • The original copy is stored in office custody until the client arrives in the country for the booked services.
  • When you arrive, you will receive the original receipt confirming all payments made.

Security Measures: All physical documents are stored in secure, locked filing systems. Digital records are protected with password encryption and secure backups.

Next of Kin Information

For your safety and security during your safari, we request that all tourists provide at least one next of kin contact.

Purpose of Next of Kin Information

  • Emergency Contact: In case of an emergency situation during your safari, we may need to contact your next of kin.
  • Client Request: We will only contact your next of kin if you specifically request us to do so.
  • Safety Protocol: This is a standard safety measure for all adventure tourism operators.
  • Limited Use: Next of kin information is used exclusively for the purposes stated above and is not shared with any third parties.
We will never contact your next of kin without your explicit consent, except in genuine emergencies

Our Commitment to Data Protection

Easy Budget Safaris Ltd remains committed to safeguarding all communication either on email, mobile phone, WhatsApp, or even on our social media accounts.

Our Promise: We assure you and confirm your details will be safe in our hands. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Protection Principles

  • Confidentiality: Your personal information is accessible only to authorized personnel who need it to perform their duties.
  • Integrity: We maintain accurate and up-to-date records of your information.
  • Availability: Your information is available to you upon request, in accordance with data protection regulations.
  • Accountability: We take responsibility for complying with data protection principles and have appropriate measures in place to demonstrate our compliance.
Your trust is our priority. We handle your information with care and respect.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be posted on our website.

If we make material changes to this policy, we will notify you through email or a notice on our website prior to the change becoming effective.

Questions? If you have any questions about our privacy practices or this policy, please contact us using the information provided below.